Privacy Policy

Privacy Policy

Introduction

Welcome to https://personal-alarm-with-phone-alert.selfsecure.net (hereafter referred to as “Personal Alarm With Phone Alert,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://personal-alarm-with-phone-alert.selfsecure.net.
  2. Mobile and desktop applications developed by us.
  3. Online services offered through our platform.
  4. Interactive features accessible via our digital products.

Please be aware that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and use, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up as an authorized user to access our applications or services, we collect and process your personal details to manage your account and provide personalized features.
  2. Visiting Our Websites: Any time you browse our websites, we may gather information about your device, location, and browsing behavior for analytics and improvement purposes.
  3. Communication: We communicate with users through various channels like emails, newsletters, phone calls, and SMS/text messages. By engaging with these communications, you agree to receive updates and promotional content from us.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and improve our services:

  1. Account Information: Details required for account creation, including name, email address, and password.
  2. Payment Information: Data associated with your payment methods used for transactions on our platform.
  3. Financial Information: Your financial records may be stored for billing, fraud prevention, and accounting purposes.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device tokens, and advertising IDs for delivering personalized content and analytics.
  6. Location Data: Information about your geographical location to provide location-based services and personalize content.
  7. Feedback: Reviews, comments, and suggestions you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless sharing or login experiences.
  9. Product Information: Details about the products you interact with on our platform, including browsing history and preferences.

We collect this data through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We employ cookies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website and apps, ensuring secure access and enabling certain features.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options, to provide a personalized experience.
  3. Analytics Cookies: These tools help us understand how users interact with our platform, allowing us to improve performance and content delivery.

Users have the option to manage their cookie preferences through our Cookie Manager, offering control over non-essential cookies.

Retention and Deletion

We retain personal data for specific periods based on legal requirements and business needs:

  1. Account Data: We store account information as long as your account remains active or until you request its deletion.
  2. Transaction Records: Financial and purchase data are retained for accounting, tax, and fraud prevention purposes, usually for a period of 7 years.
  3. Analytics Data: Aggregated analytics data may be stored indefinitely to continually improve our services.
  4. Legal Compliance: We may be required to keep certain records for legal reasons, such as regulatory investigations or litigation.

Once the retention period expires or when you request deletion, your personal data will be securely deleted from our systems.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of your personal information held by us.
  2. Rectification: The ability to correct inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your personal information under certain circumstances.
  4. Restriction: The right to limit the processing of your data in specific situations.
  5. Data Portability: The ability to obtain and transfer your personal data to another controller.
  6. Objection: The right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: The guarantee that you will not face adverse decisions solely based on exercising your data rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review the policy periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy or data management: